Project Lead and Senior Web Designer

RAND Corporation, Pittsburgh, PA

• 2007/2008: Team Lead for Web technology expansion project; Requirements gathering via surveys and extensive internal customer contact to establish functional requirements for a new CMS, as well as new applications and Web 2.0 technologies.
• 2007: User Interface and Design Lead for a complete restructuring of the company intranet, which included incorporating RSS, blogs, forums, Wikis, and SharePoint. Provided wire frames for multiple application flow and site integration.
• 2005/2006: UI Lead for complete reorganization and redesign of the corporate Web site and 68 associated sites to meet revised corporate branding requirements, government requirements for the Americans with Disabilities Act (section 508), RAND Web standards, and user interface best practices.
• 2003/2004: Partnered with internal clients, IT, and external vendors for the development of new Web applications. UI Project Lead for the RAND e-commerce bookstore and internal staff directory (Enterprise Person).
• User interface lead for all Web initiatives
• Code-level editing of applications in AJAX, Perl, .NET, PHP, JSP.
• Maintain strong internal customer service focus to bridge the communications gap between Information Technology and business unit customers.
• Develop and document Web guidelines, standards and design requirements.

Software Engineer III

PNC Financial Services, Pittsburgh, PA

• Partnered with internal business clients to define the goals and design scope of large-scale Web, e-commerce, and online banking projects; tracked milestones.
• Developed and documented Web guidelines, standards and branding requirements for a variety of PNC marketing and online banking Web sites.
• Led the design aspect and collaborated on an organizational redesign of www.pncbank.com and PNC's online banking experience.
• Provided user interface and code support for marketing Web sites, business and consumer online banking sites, and treasury management.
• Developed and implemented javascript Web features and functionality.
• Provided UI support to programmers in the form of graphics, HTML and scripts.

Senior Interactive Media Developer/Project Manager

Informatics Studio, Pittsburgh, PA

• Worked with external clients to define Web site architecture, develop content, and manage project scope and deadlines.
• Designed and developed Web sites and interactive marketing material for The Carnegie Museum of Art, Sony Corp., Convergys, and Great American Federal Bank.

Web Designer

Signal Internet Technologies, Pittsburgh PA (now Entigo)

• Worked with marketing, product development and systems integration to design and support client business-to-business e-commerce sites for Michelin, General Mills, Toro and ACDelco.
• Responsible for designing and maintaining the company's internal and external Web presence.
• Designed and developed e-commerce prototypes to support sales and marketing initiatives.

Graphics Administrator

Personnel Decisions International, New York City

• Art direction and graphic design for internal and external consulting projects, presentations, training collateral, and sales and marketing materials.
• Designed user interface for Windows-based career development software used for external consulting.

Associate Editor/ Art Director

National Knitwear Sportswear Assn., New York City

• Wrote monthly feature articles, designer profiles, and sales and marketing materials for trade magazines covering the fashion industry.
• Responsible for layout and design of monthly issues.
• Managed deadlines with writers, printers, photographers and artists.

Staff Writer

GLM Publications, New York, NY

• Wrote feature articles, profiles, product news, and promotional material for trade magazines for the home furnishings and contemporary art market.

Freelance Marketing and Public Relations Writer

Gold & Company, Los Angeles, CA

• Contracted with Los Angeles PR firm to write corporate profiles, newsletters, advertisements, and press releases. Clients included: The Walt Disney Company, Monsanto Corporation, and BMG Entertainment.

University of Pittsburgh, Pittsburgh, PA

BA, English Writing, 1988
Minor: Design, Italian

Parsons School of Design, New York, NY

Design curriculum (continuing education), 1992-1993

Expert knowledge of HTML, XHTML, CSS; skilled at adapting and modifying javascript, JSP, Perl and .NET; hands-on ability with Flash development, wiki and discussion board set-up, and RSS feed creation.

Up-to-date knowledge of Web 2.0 technologies.

Communication skills include corporate, technical, and marketing writing and editing for internal and external audiences.